Welcome to My Baxter Homecare
We're here to support you throughout your treatment journey. Through this portal, you can manage your deliveries, access information about your therapy, and contact our team if you need assistance. Our goal is to make receiving your treatment as simple and convenient as possible.
Inizio Patient Portal
Register for the Inizio Patient Portal to view your upcoming appointments, see which nurse will be visiting you, and check your scheduled visit time - all in one convenient place.
Sign In
Patient Ordering Portal
A simple and intuitive way to review, order and keep track of your nutrition supplies, giving you full control over your deliveries — at a time that suits you.
Find Out More
Travel Service
Register for the Travel Portal to access practical guidance, useful resources and important information to help you prepare for a safe, enjoyable trip – wherever you're headed.
Find Out MoreContact Information
Freephone: 0800 032 4894*
patientservices@baxter.com
(if bags are stored in the fridge)
patientservicesMCB@baxter.com
(if bags are not stored in the fridge)
Our offices are open 8am to 5.30pm, Monday to Friday.
Out of hours: Outside of office hours an on-call nurse is available, via telephone only, to help you with urgent problems such as pump or fridge faults. The Out of Hours service is available via the freephone number provided where your call will be redirected to an on-call nurse.
*Calls will be recorded and monitored for quality and training purposes
